Call sales at (800) 333-4747. Our sales
department is staffed from 8:00 a.m. until 6:00 p.m.,
Eastern Standard Time. The sales representative for your
area is generally available during business hours in your
time zone. Voice mail is provided for contacting a sales
representative at other times.
Find a sales representative in your area by
checking out the
Sales Team Territories.
If you prefer to contact sales by email, go to
Request page and fill out the form.
Call Support at (800) 334-4006 between
the hours of 8:00 a.m. and 8:00 p.m Eastern Standard Time. You will hold for a technical support representative who has specific
knowledge about the issue for which you are calling.
Support is available only for telephone
consultation. We do not provide technical support
services via email or fax because of the improved
communication that only a person-to-person conversation can
Details of our support services are available on the
Medisoft Support page here on our web site.
Find A Reseller
Hundreds of independent Value Added Resellers located in every
part of the U.S. can provide software, technical
support, computer hardware, and networks.
Referrals to independent resellers are available by visiting our Find A Reseller page.
Time Zones and Holidays
Our headquarters is located in Alpharetta, Georgia. Our hours of operation are on Eastern Time Monday through
Friday, 8:00 a.m. until 8:00 p.m., Mountain Standard time.
Physician Practice Solutions will be closed on the following dates in
observance of holidays:
- New Year's Day
- Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- Day after Christmas
subject to change annually
Software Return Policy
We will not accept returns on software. Upon payment in full for software, it will be released and shipped. However, if your product is damaged, we will replace it at no charge.
ALL SALES ARE FINAL. No returns or allowances permitted.
McKesson Provider Technologies
Physician Practice Solutions
5995 Windward Parkway Mailstop 3451
Alpharetta, Georgia 30005
Sales: (800) 333-4747
Support: (800) 334-4006
Fax: (916) 267-6281