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Contact Us

Sales

Call sales at (800) 333-4747. Our sales department is staffed from 8:00 a.m. until 6:00 p.m., Eastern Standard Time. The sales representative for your area is generally available during business hours in your time zone. Voice mail is provided for contacting a sales representative at other times.

Find a sales representative in your area by checking out the Sales Team Territories.

If you prefer to contact sales by email, go to our Information Request page and fill out the form.

Support

Call Support at (800) 334-4006 between the hours of 8:00 a.m. and 8:00 p.m Eastern Standard Time. You will hold for a technical support representative who has specific knowledge about the issue for which you are calling.

Support is available only for telephone consultation. We do not provide technical support services via email or fax because of the improved communication that only a person-to-person conversation can provide.

Details of our support services are available on the Medisoft Support page here on our web site.

Find A Reseller

Hundreds of independent Value Added Resellers located in every part of the U.S. can provide software, technical support, computer hardware, and networks.

Referrals to independent resellers are available by visiting our Find A Reseller page.

Time Zones and Holidays

Our headquarters is located in Alpharetta, Georgia. Our hours of operation are on Eastern Time Monday through Friday, 8:00 a.m. until 8:00 p.m., Mountain Standard time.

Physician Practice Solutions will be closed on the following dates in observance of holidays:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day
  • Day after Christmas
    subject to change annually

Software Return Policy

We will not accept returns on software. Upon payment in full for software, it will be released and shipped. However, if your product is damaged, we will replace it at no charge.

ALL SALES ARE FINAL. No returns or allowances permitted.

McKesson Provider Technologies
Physician Practice Solutions
5995 Windward Parkway Mailstop 3451
Alpharetta, Georgia 30005
Sales: (800) 333-4747
Support: (800) 334-4006
Fax: (916) 267-6281


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All contents of the Medisoft web site © Copyright 2008, McKesson Corporation. All Rights Reserved.
No text or graphics from this web site may be duplicated without express written permission from its owner.

McKesson Corporation - 5995 Windward Parkway, Alpharetta, GA 30005
Sales
800-333-4747 - Support 800-334-4006

Medisoft is a product of McKesson Corporation www.mckesson.com